Emotional Support Service

If your family is cared for by a Roald Dahl Nurse, Roald Dahl’s Marvellous Children’s Charity is here to support you. We understand the emotional challenges caring for a child or young person with a lifelong and complex condition can bring. Our Emotional Support Service is here to provide you with emotional support and advice.

If you are experiencing distress and need to speak to someone urgently, please call the Samaritans 24/7 helpline on 116 123. If you feel at risk of harm, please call 999.

Practical Emotional Advice

We offer 45-minute appointments with a Family Support Advisor who can provide reassurance, compassion, and emotional support. Including but not limited to:

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Personal wellbeing

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Support accessing groups and services near to you

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Help navigating the support available from local authorities

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Child behaviour support

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Sleep advice

Counselling Support

If you are looking for more in-depth therapeutic counselling support, we can offer up to six sessions of counselling with a qualified counsellor with lived experience.We want to provide a safe space for parents and carers to explore their feelings, discuss challenges, manage diagnosis, and increase resilience whilst alleviating any feelings of stress and anxiety that may arise from caring for a child with a life long and complex medical condition.
All counsellors are registered with BACP (British Association for counselling and Psychotherapy)

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Up to six free counselling sessions

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With a qualified counsellor who has lived experience

Register for the Emotional Support Service

The Emotional Support Service is delivered by Contact on behalf of Roald Dahl's Marvellous Children's Charity. Please note that this service is exclusive to parents and carers whose child is supported by a Roald Dahl Nurse. If you are unsure about whether you are eligible, please call us using the number below.

Ways to get support

Fill in the form below
Text SUPPORT to 60002
Call us on our freephone 0800 448 0719

Contact Us

If you have a specific query about the Marvellous Family Support Services please do not hesitate to get in touch with our team. familysupportservice@roalddahlcharity.org

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